Refund & Returns Policy 
Last Updated: 01/01/2026

We are committed to providing reliable and high-quality cleaning services to our customers. This policy outlines the guidelines and conditions regarding service cancellations, refund eligibility, and re-service support requests.

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1. Cancellation Policy

 Customers may cancel their booking within the allowed time period before the scheduled service.

 Last-minute cancellations may be subject to cancellation charges.

* No refund will be provided if the service cannot be completed due to incorrect address details or customer unavailability

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2. Refund Policy

Refunds may be provided under the following conditions:

• Payment was completed but the service was not delivered
• Duplicate payment was made by mistake
• The booking was cancelled by the company

Eligible refunds are generally completed within 5–7 working days and credited back through the same payment option used during the transaction.

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3. Non-Refundable Situations

Refunds will not be applicable in the following cases:

• After successful completion of the service
• Last-minute cancellations by the customer
• Pre-existing damages or defects
•  Permanent stains or marks that cannot be removed through standard cleaning methods

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4. Re-Service Policy

If a customer is not satisfied with the service quality:

• Complaints must be reported within 24 hours after service completion
• After inspection, the company may provide a re-service if applicable
• Re-service approval depends on the company’s review and policy terms

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5. Payment Disputes

For any payment-related issue or refund concern, customers may contact our support team for assistance.

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6. Contact Us

If you have any questions regarding this Refund & Returns Policy, please contact us:

Email: sahuroshan857@gmail.com
Phone: +91-9372498876

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By booking or using our services, you acknowledge and accept the terms mentioned in this Refund & Returns Policy.